How Employees can Provide Marketing Boost to Small Businesses

Employee Motivation
Every small business struggles with efficiency from time to time, and this is quite natural on your way to success, but it can usually be overcome with hard work. Trying to become a famous brand, and trying to create a strong fellowship of customers can be quite demanding, both in aspects of time and, of course, money, and as a business owner, it is up to you to make all the necessary decisions and adjustments in order to make everything flow as smoothly as possible. Organizational skills are exceptionally important, as you are well aware that it is up to you to manage and lead all the individuals that are included in your business.

There are a number of techniques that can be used in order to increase the efficiency of your workers which you can use to both organize and inspire.

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5 Effective Ways to Improve Customer Retention and Sales

Customer Service
Here’s a business priority worth embracing: Increasing customer retention. You see, not all customers are created equal. Yes, all paying customers spend money with you, and that’s something your business needs, but the real bread and butter of your business is your loyal customers. Those satisfied people who return to do business with you again and again provide you with a stable customer base and a steady income, making them worth a great deal to your business.

A study by the Harvard Business School suggests that if you can increase your customer retention rates by 5%, you could see a jump in your profits by as much as 25%. That’s good news for any business, so let’s take a look at some of the things you can do to increase customer retention rates.

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Which is Better: Online vs. Offline Marketing for Small Business

Duel
Ok, think quickly. What type of marketing provides biggest bang for the buck to small business owners – traditional offline marketing or the modern online marketing? If you are struggling to answer this question you are not alone. Many small business owners are in the same boat. Traditional offline marketing has been around for decades and you know how it works – you prepare a nice graphics and tagline, put it in a glossy magazine or on billboard, maybe provide a coupon or two and hope that your customers will notice it in the midst of all other advertisers who are also vying for their attention. Its modern cousin, online marketing, on the other hand, seems like a puzzle. You are not quite sure how to tackle it. Should you create a Facebook page and monitor it constantly? Do you need to have Twitter account and provide stream of updates on it throughout the day? How about Instagram, Pintrest and many other social media sites like that? If your head is spinning already I don’t blame you. Well, let’s take it a bit easy and try to understand both from small business viewpoint.

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What is Small Business Marketing?

Marketing
This is probably one of the most intriguing, and misunderstood question in business world. For some people, marketing is about creating catchy advertising slogans that attract customer’s attention. For some other people, it is about promoting the business in social media channels to build customer intimacy. Some people also equate it to the ability to create a strong brand (read Apple), that will create cult-like following with customers. Can you really describe marketing within these narrow boundaries?

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